Testimonials

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Data Controller 

The data controller responsible for this website is Katie Osborne, Focus on the Balance Ltd registered at 3 Warren Pond Rd, Chingford, E46BD.  

Information we collect 

We collect information about you such as your name, telephone number and email address when you submit an enquiry using our Enquiry form. 

Personal Information we collect automatically 

When you visit our website, we may collect certain information automatically such as: 

·  Your IP address 

·  How you found our website

·  The number of times you visited our website 

·  The pages that you visit 

How your information is used 

We may use your data for the following reasons: 

·  To respond to your enquiry. 

·  Internal record keeping. 

We do not sell your information to third parties. We do not share your information with third parties for marketing purposes. 

Retention of data 

We only hold your personal information for as long as necessary for the purposes for which we collected your information or for as long as the law requires us to. 

How we protect your data and keep it secure 

Data security is of great importance to us and to protect your data we have put in place suitable physical, electronic and managerial procedures to safeguard and secure data. 

Your rights 

You have the right to request: 

·  information about how your personal data is processed 

·  a copy of that personal data 

·  that anything inaccurate in your personal data is corrected immediately 

You can also: 

·  raise an objection about how your personal data is processed 

·  request that your personal data is erased if there is no longer a justification for it 

·  ask that the processing of your personal data is restricted in certain circumstances 

If you have any of these requests, please do get in contact with us. 

You may also lodge a complaint with a supervising authority in the Member State where you habitually reside or work or where a breach has taken place. Details for the Office of the Information Commissioner in the UK are available at https://ico.org.uk 

Links to other websites

We may provide links to other websites from our own website. We have no control over such websites and are not responsible for the content of these websites. This Privacy Policy does not extend to your use of such websites. You are advised to read the privacy policy or statement of other websites prior to using them. 

Cookies 

Cookies are very small text files that are stored on your computer when you visit some websites. We do not currently use oher formats on our website. If this changes (such as adding something like) YouTube to provide videos on some pages of the site. We understand that YouTube would set the cookies when you visit one of these pages. 

You can choose to enable or disable Cookies in your internet browser and delete Cookies at any time. 

Changes to this policy

Any changes we may make to this privacy policy will be posted on this website.

May 2024